Privacy Policy

Privacy Policy

One of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Digitrix and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
1. Information We Collect
We collect several different types of information for various purposes to provide and improve our service to you.
Personal Data
While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This may include, but is not limited to:
    • Contact details: Email address, first name, last name, and phone number.
    • Account information: Account usernames, passwords, and profile preferences.
    • Form submissions: Any information you explicitly submit through contact forms, support tickets, or newsletter sign-ups.

Usage Data
We automatically collect information that your browser sends whenever you visit our website. This may include:
    • Technical details: Your computer’s Internet Protocol (IP) address, browser type, and browser version.
    • Activity details: The pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

2. How We Use Your Information
Digitrix uses the collected data for various purposes:
    • To provide, operate, and maintain our website.
    • To improve, personalize, and expand our website user experience.
    • To understand and analyze how you use our website.
    • To develop new products, services, features, and functionality.
    • To communicate with you, either directly or through one of our partners, including for customer service, updates, and marketing purposes.
    • To process your transactions and manage your orders (if applicable).
    • To find and prevent fraud.

3. Log Files
Digitrix follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services’ analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
4. Cookies and Web Beacons
Like any other website, Digitrix uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
5. Third-Party Privacy Policies
Digitrix’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers or services for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
We may employ third-party companies and individuals due to the following reasons:
    • To facilitate our website functions (e.g., analytics tools like Google Analytics).
    • To assist us in analyzing how our website is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
6. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
7. Your Data Protection Rights (GDPR & CCPA)
Depending on your location, you may have the following data protection rights:
    • The right to access, update, or delete the information we have on you.
    • The right of rectification if your information is inaccurate or incomplete.
    • The right to object to our processing of your Personal Data.
    • The right of restriction to request that we restrict the processing of your personal information.
    • The right to data portability to receive a copy of your data in a structured, machine-readable format.
    • The right to withdraw consent at any time where Digitrix relied on your consent to process your personal information.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
8. Children’s Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Digitrix does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our website, prior to the change becoming effective and update the “Effective Date” at the top of this Privacy Policy.

Thank You.